why do I see cinavia message when I am playing a video?

Typical on-screen message:

“Audio outputs temporarily muted. Do not adjust the playback volume. The content being played is protected by Cinavia™
and is not authorized for playback on this device. For more information, see http://www.cinavia.com. Message Code 3.”

Typical front panel message:

“Cinavia™ playback restriction (3)”

Explanation

The audio track of the video that you are playing contains a Cinavia code indicating that it is an unauthorized copy of professionally-produced content.

Recommendations

If the video that you are playing is a professionally produced video (such as a movie or television show), you will need to obtain a copy that was made with the permission of the copyright owner.

If the video that you are playing is a home movie or other personal recording that includes some professionally produced content (including the audio track of a professionally produced video), to play your recording without muting you may either:

  • Pause the video, wait 30 seconds for the audio to be un-muted, then skip over those portions where the professionally produced material is used and continue playing the rest of the video, or
  • Pause the video, wait 30 seconds for the audio to be un-muted, then play video from a different optical disc for at least 10 minutes before continuing playback of this video.

For information on how this professionally produced content can be included in your home movies or other personal recordings in a way that will not be limited by Blu-ray Disc players, see Guidelines for Use of Content in Home Movies.

For additional information on Cinavia, see Cinavia Technology.